terms and conditions

please read the following terms and conditions carefully before using our website.by accessing or using the belinda gardiner website, you agree to be bound by these terms and conditions. if you do not agree to be bound by all of these terms and conditions, please do not access or use the belinda gardiner website.

introduction

belindagardiner.com is an e-commerce website that offers products for sale to customers. belinda gardiner currently operates on a made-to-order model, with select stock available for immediate purchase. these terms and conditions govern your use of the belinda gardiner website and any products or services offered through the website.

intellectual property rights

all content on the belinda gardiner website, including but not limited to text, graphics, logos, images, and software, is the property of belinda gardiner and is protected by copyright and other intellectual property laws. 

use of the website

you may use the belinda gardiner website as intended with only lawful purposes and in accordance with these terms and conditions. you agree not to use the website in any way that violates any local, national or international laws or regulations.

product information 

belindagardiner.com makes every effort to ensure that the information on its website is accurate and up-to-date however, we do not guarantee the accuracy or completeness of any information on the website. We reserve the right to withdraw products from sale at any time without prior notice. 

garment care

belinda gardiner uses luxury fabrics, some of which may require specialist cleaning. please see care labels with specific instructions for cleaning. please also see product webpages for specific care instructions. we generally recommend using a specialist dry cleaners/ fur cleaners for our garments, although some pieces may be hand-washed with cool water and delicate detergent at home if specified. If you have any questions relating to garment care, please contact shop@belindagardiner.com and we will assist you. gemstones: some products incorporate gemstone details. gemstones are natural materials and may react to perfumes and/or perfumed products. avoid applying perfumes or perfumed products direct to stones. do not in any circumstances submerge gemstones in water or seawater.

pricing and payment

all prices displayed on the belinda gardiner website are in £ british pound sterling. we reserve the right to change the prices of our products at any time without prior notice. we accept payments through various methods, including debit cards, credit cards, paypal, and other 3rd party payment gateways such as klarna or clearpay. all 3rd party “buy now, pay later” services are used at the own risk of the customer. belinda gardiner.com takes no liability for any failure of payment for any transaction made via 3rd party “buy now, pay later” platforms.

shipping and delivery

belindagardiner.com ships its products to customers worldwide. we endeavour to deliver our products in a timely and efficient manner, however we do not guarantee any delivery dates or times. belinda gardiner.com will not be held accountable for delivery delays, failure or loss resulting from an event or circumstance that is beyond our reasonable control. including without limitation; acts of God, flood, drought, earthquake, or other natural disaster, terrorist attack, war, riots, fire, strikes. the customer is responsible for any applicable import duties, custom taxes or fees of any kind associated with the purchase.

returns and refund policy

for non-custom and non-bespoke orders, returns and exchanges are accepted within 14 days of delivery date, in compliance with U.K law. the customer must notify belinda gardiner.com within this 14 day period for returns to be accepted. upon notification customers then have a 14 day period to return their order. returns outside of this timeframe will not be accepted. returns are accepted if product is returned “as new” without damage or any sign of wear together with all retail tags, garment bags and any/ all original packaging. belinda gardiner currently operates using a made-to-order model, please allow extra time for exchanges, should a new piece need to be produced for exchange. for custom and bespoke orders, or pieces personalised in any way, returns are not accepted. please email shop@belindagardiner.com to request a return and for further information regarding returns. if you are unhappy with your purchase for any reason, please do not hesitate to contact us to see how we can help.

disclaimer of warranties

the belinda gardiner website and its contents are provided "as is" and without any warranty of any kind, whether express or implied we make no warranties, express or implied, regarding the accuracy, completeness, or reliability of the information on the website.

limitation of liability

in no event shall belinda gardiner or its affiliates, partners, or licensors be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of belindagardiner.com or any products or services purchased through the website.

governing laws and jurisdiction

these terms and conditions shall be governed by and construed in accordance with the laws any disputes arising out of or in connection with these terms and conditions shall be resolved through arbitration in accordance with the rules.

changes to terms and conditions

we reserve the right to modify these terms and conditions at any time without prior notice.

registered address for all correspondence
belinda gardiner studio, 110 Gloucester avenue, London, nw1 8hx, U.K